Terms of Service

General Terms and Conditions of Welella Negussie & Anna Papadopoulos, Welana GbR

§1 Validity towards entrepreneurs and definitions

(1) The following terms and conditions apply to all transactions between us and a consumer and apply in the version at the time the order is placed.

Consumer means any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor as an independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, saving the contract text

(1) The following provisions on the conclusion of the contract apply to orders via our internet shop http://www.welana.com.

(2) In case of concluding the contract, the contract is concluded with

Welella Negussie & Anna Papadopoulos, Welana GbR
Eisenbahnstraße 13
D-10997 Berlin

(3) The presentation of goods in our online shop are not legally binding contract offer on our part, but only a non-binding invitation to consumers to order goods. By ordering the desired goods the consumer makes a binding offer from his side to sign the sales contract.

(4) Upon receipt of an order in our online shop the following rules apply: The consumer makes a binding contract offer after successfully placing the order in our online shop according to the ordering procedure. The order involves the following steps:

1) Select the desired goods
2) Confirm by clicking the "Order" button
3) Verification of the particulars in the cart
4) Pressing the button "Checkout"
5) Re-examination and correction of respective data.
6) Binding order by clicking the button "Buy Now" or "Jetzt kaufen".

Before sending a binding order, the consumer can go back and review his/her order by clicking the "back" button and if necessary correct input errors or close the internet browser to cancel the order process. We acknowledge the receipt of your order directly through an automatically generated e-mail ("Order Confirmation"). With this we accept your offer.

(5) Saving of contract for order via our Internet shop: We will send you the order information and our General Terms and Conditions via e-mail. The terms and conditions can be retrieved at any time under http://www.welana.com/gtc. Your order information can be accessed on the internet any longer due to security reasons.

§3 Prices, shipping costs, payment, payment date

(1) The prices do not include VAT. Value Added Tax is not collected as according to §19 (1) Value Added Tax Act applies. The prices include shipping costs for shipping within Europe.

(2) The consumer has the option of paying in advance, PayPal, credit card (Visa, American Express, MasterCard).

(3) If the consumer has elected to pay in advance, s/he agrees to pay the purchase price immediately after contract conclusion.

§4 Delivery

(1) If we have not clearly stated otherwise in the product description, all products offered by us can be shipped immediately. Delivery will be made here at the latest within 5 working days. The deadline for the delivery in case of payment in advance is on the day after the payment order has been made and for all other forms of payment on the day of the order. If the order falls on a Saturday, Sunday or public holiday at the place of delivery, it shall expire on the next business day.

(2) The risk of accidental loss and accidental deterioration of the sold item only proceeds after the delivery of the item to the buyer.

§5 Reservation of property rights

We reserve the right to keep the purchased items until full payment of the purchase price is made.


§6 Right to withdrawal of the customer as a consumer:

Right to withdrawal as customer

Consumers are entitled to a right of withdrawal under the following conditions, where consumer is any natural person who enters into a legal transaction for purposes that can be attributed mostly neither commercial nor an independent professional activity:

Instructions for revocation

Right to revocation

You have the right to withdrawal this contract within fourteen days without stating a reason. The cancellation period sets in from the date you or a third party representative – not the carrier – has received the goods.

To exercise your right, you have to inform
Welella Negussie & Anna Papadopoulos, Welana GbR
Eisenbahnstrasse 13
D-10997 Berlin
E-Mail info@welana.com
by means of a clear statement (e.g. mail, email) about your decision to withdraw from this contract. You can make use of the attached model withdrawal form, but it is not compulsory.

Consequences of Revocation

If you withdraw from this contract, we will reimburse all payments we receive from you, including the shipping costs (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us) and repay immediately and no later than thirty days from the date on which the notification has been received through your cancellation of this contract with us. For the reimbursement, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will not be charged fees for the reimbursement.

We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us.

We bear the costs of returning the goods

End of revocation


Withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back)
To :
Welella Negussie & Anna Papadopoulos, Welana GbR
Eisenbahnstrasse 13
D-10997 Berlin
E-Mail info@welana.com

Hereby give notice (s) I / We (*) withdraw from my / our (*) contract for the purchase of the following goods (*) / provision of the following service (*)


Ordered on (*) / received on (*)


Name of the consumer


Address of the consumer


Signature of consumer




(*) Delete where inapplicable.

§8 Warranty

Statutory warranty applies.

§9 Contract language

This contract is only available in German. This is a rough translation into English for the convenience of our international customers.

Status of Terms of Service: Oct. 2015

This site uses cookies. Cookies help us give you a better experience on our site. By continuing to use our site, you are agreeing to the use of cookies as set in our Cookie Policy.

More information here.